Privacy Policy
Last updated: January 17, 2026
1. Introduction
Chat2YouTube ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Profile picture (if using social login)
- Payment information (processed securely by our payment provider)
Usage Information
We automatically collect:
- YouTube video IDs you process
- Chat messages and interactions with our AI
- Usage statistics (videos processed, messages sent)
- Device and browser information
- IP address and approximate location
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our Service
- Process your transactions and manage your subscription
- Improve and personalize your experience
- Enforce usage limits based on your subscription tier
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to improve our Service
- Detect and prevent fraud or abuse
4. Data Storage and Retention
We store your data securely using industry-standard practices:
- Account data is retained while your account is active
- Chat history retention depends on your subscription tier (7 days for Free, unlimited for paid)
- Video transcripts are cached temporarily to improve performance
- You can request deletion of your data at any time
5. Third-Party Services
We use the following third-party services:
- Clerk - Authentication and user management
- Supabase - Database and data storage
- Anthropic (Claude) - AI processing for chat responses
- YouTube API - Video metadata and transcript access
- Stripe - Payment processing (via Clerk)
- Vercel - Hosting and deployment
Each third-party service has its own privacy policy governing the use of your information.
6. Data Sharing
We do not sell your personal information. We may share your information only:
- With service providers who assist in operating our Service
- To comply with legal obligations or valid legal requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at info@benlamptey.com
8. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use advertising cookies or sell data to advertisers. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@benlamptey.com